Skip-Level Manager

A manager above an employee’s reporting manager is called their skip-level manager. You can enable skip-level manager in your review process from the process configuration section of cycle creation. Enabling skip-level managers in a review process will allow you to select capabilities for a skip-level manager which are

1. Approve Review the manager's review

2. Edit Manager's Review (Ratings/Comments)

You can select either of the options or both.

Selecting ‘Approve Review’ will allow the skip-level manager to either ‘Approve’ the reporting manager’s review or to ‘unlock’ it, allowing the reporting manager to re-submit their review.

Selecting ‘Edit manager review’ or both will allow the skip-level managers to edit the manager review, approve and submit it. Skip-level managers can only edit the ratings and comments in the reporting manager review.

Once, a reporting manager submits their review, their skip-level managers get a notification, clicking on which redirects them to the review approval page.

In the Manage Reviews page, a column called ‘Skip-level manager’ which shows you the status of skip-level manager review. This column is only visible if the ‘Skip-level manager review’ is enabled. Initially, the status of reviews will be ‘Waiting’. Once the reporting manager submits their review, the status changes to ‘Pending’. Now, this review is awaiting the approval of the skip-level manager.

Once a skip-level manager edits and approves the reporting manager review, the status changes to the date on which the skip-level manager approved it. 

The managers can see the list of skip-level manager reviews for their team in the "Manage Reviews" page by selecting the ‘Skip level reviews’ view.