1-      Type of data backup.
A. We take backups for both database and files uploaded by users.

2- Frequency/schedule/internal of data backup.
A. Full database backup is done every 12 hours.
Incremental database backup is done every 24 hours.
User-uploaded files are backed up every 24 hours.

3- Is the backup process auto or manual.
A. Auto.

4- Can we take data backup at our own.
A. No.

5- Restoration of data backup.
A. Yes. We test our restoration regularly.

6- Retention of data backup.
A. 90 days for database backup.