Administration

FAQ's related to site administration in Engagedly.

Where can I see all the Discretionary Points that have been awarded to me?
All the points that users have received as discretionary points can now be viewed under the Awarded Points tab on the Rewards page. Users can also see a det...
Tue, 24 Jan, 2017 at 5:04 PM
How do I select a language?
As a site admin you can change the default language for the entire organization from Settings (Side-pane) --> Preferences --> Click on the Language se...
Thu, 2 Aug, 2018 at 11:37 AM
How to add and configure a new custom badge?
Step 1: Go to Settings --> Badges --> Click on +ADD CUSTOM BADGE Step 2: Please refer to steps mentioned on the screenshot be...
Wed, 5 Sep, 2018 at 12:52 PM
Is there a way to disable the user temporarily and then reactivate?
Blocking a user ensures the following; 1. They cannot access the application any further 2. They will not be notified of any of the system activities. ...
Thu, 15 Feb, 2018 at 12:32 PM
Is it possible to use Tango and Gift Rocket at the same time?
Yes, Gift Rocket can be used along with Tango redemptions. By default, this is an admin only function but, can be assigned to others via the following per...
Mon, 22 Jul, 2019 at 1:41 PM
How to upload the company logo in the organization profile?
If you are looking to upload the company logo on the login screen then the site administrators can upload it by navigating to "Settings -> Organizat...
Sat, 7 Sep, 2019 at 4:14 AM
How to upload the company info on Login Page:
If you are looking to upload the company information on your login screen then the site administrators can update the info by navigating to Settings>>...
Thu, 19 Sep, 2019 at 1:52 AM
How to add Job Title & update in user profile
Please follow the steps on how to add/edit the job Title/ descriptions: Settings --> Job Titles --> +Add Job Title --> Save. Below are the ...
Thu, 23 Jan, 2020 at 10:10 PM
How do I get the Last Sign-In details:
Please follow the below instructions provided to export all the users and you can refer to the Last Sign-In column from the report to get the Last Sign-In d...
Fri, 31 Jan, 2020 at 12:01 PM
What happens when a user clicks on Forgot Password?
When a user clicks on Forgot Password, he/she will get the option to provide the email id to send the verification email. The verification email wi...
Mon, 9 Dec, 2019 at 11:57 AM