Getting Started

FAQ's related to any general doubts that users might have when using the Engagedly application.

I want to join an open group. But I had to send a membership request? Can I not join a group just like that?
No, you cannot. In order to join an open group, you need to send the group admin a membership request.
Wed, 11 May, 2016 at 4:52 PM
How can I see the most recent posts on my feed. All the popular ones seem to be showing on the top?
There are feed filters on your feed page. You can choose between Recent and Popular to decide which kind of posts you want to see.
Wed, 11 May, 2016 at 5:00 PM
What is the difference between a Status Update post and an Ask for Help post?
You can probably use a Status Update post to ask fellow users for help but status update posts tend to get lose in the feed. However, if you use the Ask for...
Wed, 11 May, 2016 at 5:04 PM
Is there a way for me to access the non mobile site from my phone?
Yes, you can. Just use any of the browsers on your phone to access your Engagedly site. However, you may find some parts of the application difficult to navi...
Wed, 14 Feb, 2018 at 2:37 PM
Can I use the "Feed" page as a sort of announcement page for all staff to see when they sign on? How do I add a post in such a way that everyone will see it?
You can make use of the 'Pin-a-Post' feature to use a post as an announcement on the feed page. How does it work? Pinning a post will keep the post ...
Thu, 15 Feb, 2018 at 12:45 PM
How can I set up for the Dashboard to be the landing page for all employees, when an employee logs in?
As an admin, you can set 'Dashboard' as the landing page for the whole Organization from Settings --> Preferences. However, if users have alrea...
Mon, 22 Jul, 2019 at 1:37 PM
How can I give certain permission to the employee
If you are an Admin and want to create new permissions with selected capabilities and assign them to someone, you can do it from Settings --> Permission...
Sat, 11 Sep, 2021 at 5:01 PM
How to use Engagedly Task feature?
Engagedly's Task feature is a simple and lightweight task management tool which can be used to monitor tasks for yourself as well as assign tasks to oth...
Thu, 3 Jan, 2019 at 10:00 PM
What are Tags
Tags help you categorize the information on the application and allow you to draw the search results for a specific topic in one go. A tag can be added to a...
Tue, 6 Aug, 2019 at 3:22 PM
Why am I not able to use the login email link ?
The Access URL provided on the login email is a masked link which acts as a password reset and lets you set your own password. Once this link is used (or no...
Tue, 6 Aug, 2019 at 3:24 PM